In a significant ruling, the Competition and Consumer Protection Tribunal has imposed a fine of N150 million on Multichoice Nigeria, a leading Pay-TV operator, for contesting the jurisdiction of the tribunal. This decision comes in the wake of a recent order restraining Multichoice from increasing the prices of its DStv and GOtv packages.
The tribunal’s decision, delivered by a panel of three members led by Thomas Okosu, was announced on Friday. In addition to the financial penalty, Multichoice Nigeria has been mandated to provide Nigerian subscribers with a one-month free subscription to both DStv and GOtv services.
Earlier, media reports highlighted that the tribunal had issued an interim order preventing Multichoice from raising its subscription fees. This interim order was issued pending the resolution of a motion on notice filed by Barrister Festus Onifade. The tribunal’s latest verdict underscores its commitment to protecting consumer interests and ensuring fair business practices within the country’s Pay-TV sector.
This ruling is seen as a landmark decision aimed at curbing anti-consumer practices and reinforcing the tribunal’s authority in regulating market conduct. The tribunal’s actions reflect its broader mandate to ensure that corporate entities operate within the bounds of fair competition and consumer protection laws.
Multichoice Nigeria, known for its wide array of entertainment offerings through DStv and GOtv, now faces the dual challenge of complying with the tribunal’s directives and addressing the concerns of its customer base. The company’s response to this ruling will be closely watched by both industry stakeholders and consumers.
For the Nigerian public, the tribunal’s decision brings a measure of relief amidst concerns over rising costs of Pay-TV subscriptions. The mandated one-month free service is expected to offer temporary respite to subscribers, reinforcing the tribunal’s role as a guardian of consumer rights.
As the situation unfolds, the focus will remain on how Multichoice navigates this legal and public relations challenge while maintaining its market position and customer trust.